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How livebet66 Handles Your Personal Information

Your account with us involves real data — your name, contact details, and payment methods like Touch 'n Go eWallet, Boost and GrabPay.

Data collected only for account and payment purposesNo sale of your personal information to third partiesAccess or deletion requests handled via live chatCookie controls available in your account settingsApplies to all Malaysia-eligible account holders
livebet66 How livebet66 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Cookie Controls

We use cookies to keep your session active and remember preferences like language and last-visited section. You can manage or turn off non-essential cookies through your browser settings at any time.

Account Security Practices

Access to your account is protected by password authentication and, where enabled, one-time PIN verification sent to your registered phone. We never ask for your full wallet PIN or banking password.

Data Retention and Deletion

Active account data is held for the life of your account. If your account is closed, we retain only what applicable law requires and delete the rest. Deletion requests are processed through live chat or email.

Third-Party Data Sharing

Data is shared only with payment processors handling your Touch 'n Go eWallet, Boost or GrabPay transactions, and with game studios in anonymised form. We do not sell personal data to advertisers or data brokers.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Team online

Live Chat

Open the chat icon from any page on livebet66 to reach our support team directly. Privacy and data queries are handled in the same queue as account help.

Account Settings

Log into your account and go to Settings to review the personal details we hold, update contact information, or submit a data correction request without contacting support.

Email Support

For formal data access or deletion requests, email us through the address listed in your account dashboard. We aim to acknowledge requests within two working days.

Common Questions About Your Privacy at livebet66

Below are the questions our account holders in Malaysia ask most often about how their data is handled. If something is not covered here, our live chat team can walk you through it directly.

We collect your name, email, phone number, and the payment identifiers you use — such as those linked to Touch 'n Go eWallet, Boost or GrabPay. Device and session data is also logged for security purposes.

Only with payment processors needed to handle your transactions, and game studios in anonymised session form. Your personal details are not sold to third parties or shared with advertisers.

Send a data access request through live chat or the email address in your account dashboard. We acknowledge requests within two working days and provide the information in a clear format.

Yes. Submit a deletion request via live chat or email. We will remove what we are not legally required to keep. Some transaction records may be retained for the period required by applicable law.

Cookies keep your session active and store preferences like your last-viewed section. Non-essential cookies can be disabled through your browser settings. Turning them off may affect how some parts of the site load.

No. When you transact through Touch 'n Go eWallet, Boost or GrabPay, authentication happens inside your wallet app. We record only the transaction reference and outcome, not your wallet PIN or banking credentials.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.